--- title: FlexMR Sponsor MRS Financial Services Conference 2025 description: Discover insights at the MRS Financial Services Conference 2025 on AI's role in customer connection, financial research strategies, and industry best practices. image: https://resources.flexmr.net/hubfs/Marketing_Files/Resources/Image_Cards/mrs-finsec-2025.png --- close ## Ready to level up your insights? Get ready to streamline, scale and supercharge your research. Fill out this form to request a demo of the InsightHub platform and discover the difference insights empowerment can make. A member of our team will reach out within two working days. close ## Cost effective insights that scale Quality insight doesn't need to cost the earth. Our flexible approach helps you make the most of research budgets and build an agile solution that works for you. Fill out this form to request a call back from our team to explore our pricing options. 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With key contributions from NFU Mutual, Steam, Lloyds Bank, Monzo, Nationwide, and more, this year promises to be full of interesting insights and engaging case studies. Our team are particularly looking forward to networking with clients and other attendees, so if you're attending the MRS Financial Services 2025, then make sure to stop by and say hi, or get in touch to arrange a chat. ##  AI and Customer Connection Consumer Duty has been in effect for the past couple of years, and has transformed the way financial services are required to think about how they serve their customers, how they use market research to meet industry regulations and exceed customer expectations, and what other tools they can use to help shape key strategies in their organisations.  This conference showcases some of the most interesting outcomes, innovative strategies and \*\*\* used by both research and financial service providers to redefine stakeholder insight needs and raising the bar for research rigour. Through events such as this, we are starting to understand how to use tools such as AI to better connect with customers, as well as design inclusive research and help insight experts make the leap from insight provider to strategic advisor to financial institutions. Attend the conference now to: - See how consumer are using generative AI for financial advice, research and decision making - Explore how longevity is reshaping proposition development, customer strategy and planning - Uncover the impact of conversational AI on customer expectations and service experiences - Hear how fintechs are gaining ground by creating emotional resonance and brand loyalty Find out more about the [MRS Financial Services Conference](https://www.mrs.org.uk/event/conferences/financial-services-research-conference) and register now to secure your spot at this annual highlight of the research calendar. ## About MRS Financial Services Conference Join the [Market Research Society](https://www.mrs.org.uk/) to uncover best practice in designing transparent, inclusive and behaviourally informed research that meets the needs of all customers. Stay ahead of the curve with fresh perspectives on the emerging drivers influencing financial customers’ attitudes, decisions and behaviours. Discover how evolving practitioner strategies and new technologies are transforming the role, reach and impact of insight teams. [View All Resources](https://resources.flexmr.net/) ### For press enquiries To discuss press and media enquiries please contact Christopher Martin, FlexMR CMO, by email at [chris.martin@flexmr.net](mailto:chris.martin@flexmr.net) or via telephone on 015395 65455. ### Arrange a meeting We love to meet passionate research and insight professionals. If you'd like to arrange a chat with one of our team at an event we'll be attending, contact Chris Martin by email at [chris.martin@flexmr.net](mailto:chris.martin@flexmr.net) or via telephone on 015395 65455. ### Heading ### Subscribe Want to be notified when new MRX Lab podcast episodes are published? 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