--- title: Stories of Research Excellence with Paragon at MRS Finserv Summit description: FlexMR and Paragon Bank are speaking at this year's MRS Financial Services Conference, exploring exactly how they conduct impactful research and engage stakeholders in insights to empower great decisions. image: https://resources.flexmr.net/hubfs/Marketing_Files/Resources/Image_Cards/flexmr_paragon_bank_mrs_finserv_2023.png --- close ## Ready to level up your insights? Get ready to streamline, scale and supercharge your research. Fill out this form to request a demo of the InsightHub platform and discover the difference insights empowerment can make. A member of our team will reach out within two working days. close ## Cost effective insights that scale Quality insight doesn't need to cost the earth. Our flexible approach helps you make the most of research budgets and build an agile solution that works for you. 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Attend the event to hear Maria Twigge from FlexMR and Jo Caley from Paragon Bank speak about their experiences, as well as to learn from many other great case studies. ## Building Excellence in Financial Research FlexMR's Chief Sales Officer, Maria Twigge, and Senior Insight Manager at Paragon Bank, Jo Caley, will be talking openly about their experiences with market research in the financial services sector, it's many challenges and rarely seized opportunities. Paragon Bank have an online insight community of brokers and landlords that offers scope to deepen connections, to deepen understanding, empathy and compassion for the issues that are important to their community members, and to harness more of a co-creative approach to business developments. In their question-and-answer session, Maria and Jo are also going to explore exactly how Paragon Bank engages their members, how new hybrid ways of working are impacting their research practices and methods, and the impact of being hands-on with their community while still engaging the services of a research agency. How do the Paragon Bank insight team engage the wider organisation with impactful insights that influence stakeholder decisions and drives financial wellbeing for their customers? As well as presenting their own impactful research and strategies, FlexMR representatives will learn a lot through other case studies from HSBC, Quilter, Visa,  Allianz, Skipton Building Society, Ecclesiastical Insurance,  Aegon,  The People’s Partnership, NEST. Gain new insights into the evolving needs and preferences of financial consumers, examine award-winning brand building research that is strengthening brand equity and driving consumer engagement & trust, and learn how to build understanding and meet the needs of the financially vulnerable. Follow the link to find out more about Maria and Jo's talk, as well as the [MRS Financial Services Conference 2023](https://www.mrs.org.uk/event/conferences/financial-services-research-conference-2023) now. ## About MRS Financial Services UK financial consumers are navigating unprecedented levels of uncertainty during the cost-of-living crisis. In tandem, increasing competition in the financial services market is providing consumers with a host of new options and experiences. The [MRS Financial Services Research 2023 conference](https://www.mrs.org.uk/event/conferences/financial-services-research-conference-2023) will examine how customers are reacting to this flux and choice and how providers are responding to financial customers changing concerns, attitudes and behaviours. [View All Resources](https://resources.flexmr.net/) ### For press enquiries To discuss press and media enquiries please contact Christopher Martin, FlexMR CMO, by email at [chris.martin@flexmr.net](mailto:chris.martin@flexmr.net) or via telephone on 015395 65455. ### Arrange a meeting We love to meet passionate research and insight professionals. If you'd like to arrange a chat with one of our team at an event we'll be attending, contact Chris Martin by email at [chris.martin@flexmr.net](mailto:chris.martin@flexmr.net) or via telephone on 015395 65455. ### Heading ### Subscribe Want to be notified when new MRX Lab podcast episodes are published? 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