--- title: "Webinar: Four Creative Ways to Elevate Customer Insight with Video" description: Join FlexMR on February 25 to explore four creative approaches to elevating customer insight with video. image: https://resources.flexmr.net/hubfs/Marketing_Files/Resources/Image_Cards/26-01%20Video%20Webinar.png --- close ## Ready to level up your insights? Get ready to streamline, scale and supercharge your research. Fill out this form to request a demo of the InsightHub platform and discover the difference insights empowerment can make. A member of our team will reach out within two working days. close ## Cost effective insights that scale Quality insight doesn't need to cost the earth. Our flexible approach helps you make the most of research budgets and build an agile solution that works for you. Fill out this form to request a call back from our team to explore our pricing options. 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[Listen Now](https://resources.flexmr.net/mrx-lab-podcast) - ### Featured Stories - [Specsavers Informs Key Marketing Decisions with InsightHub](https://resources.flexmr.net/specsavers) - [The Coventry Panel Helps Maintain Award Winning CX](https://resources.flexmr.net/coventry-building-society) - [Isagenix Customer Community Steers New Product Launch](https://resources.flexmr.net/isa-insights) - [Curo Engage Residents with InsightHub Community](https://resources.flexmr.net/curo) ![flexmr_resources](https://resources.flexmr.net/hs-fs/hubfs/Marketing_Files/Blogs/Headers/flexmr_resources.png?width=1900&name=flexmr_resources.png "flexmr_resources") # Resources ## Recent Resources - Filter By Type [Events](https://resources.flexmr.net/tag/events) # Webinar: Four Creative Ways to Elevate Customer Insight with Video ![Four Creative Ways to Elevate Customer Insight with Video](https://resources.flexmr.net/hubfs/Marketing_Files/Resources/Image_Cards/26-01%20Video%20Webinar.png) [February 25 | 10:30am - 11:30am | Online | Register Here](https://www.eventbrite.co.uk/e/webinar-four-creative-ways-to-elevate-customer-insight-with-video-tickets-1980534274329?aff=oddtdtcreator) Better customer understanding should shape better decisions. But in practice, insight often remains trapped in reports, presentations and specialist teams. It's visible, but rarely influential in the moments that matter. Video offers a powerful way to close that gap. In this 60-minute webinar, the FlexMR team explores four creative ways to use video to elevate customer insight and strengthen Customer Salience across organisations. Join us at 10:30am on February 25, where our team will draw on real-world examples spanning customer communities, communications, customer experience and closeness. The session will demonstrates how carefully crafted narrative can make insight more immediate, memorable and actionable for diverse stakeholders. You’ll discover how video can: - Bring customer communities to life by capturing real experience and emotion. - Strengthen internal communications by making insight easier to share . - Support CX teams in diagnosing friction, and spotting new opportunity. - Sustain customer closeness through an ongoing, visible customer presence. Rather than focusing on production polish, the session emphasises low-friction, high-impact approaches that teams can deploy quickly and ethically using existing tools and workflows. The webinar concludes with a live Q&A. *Registration for this exclusive online event is open until February 25, 2026. Don't miss out on this chance to enhance your knowledge and stay ahead of the curve. Sign up to join us via Eventbrite [here](https://www.eventbrite.co.uk/e/webinar-four-creative-ways-to-elevate-customer-insight-with-video-tickets-1980534274329?aff=oddtdtcreator).* ## About FlexMR [FlexMR](https://www.flexmr.net/) rewires how business decisions get made. The award-winning market research and insight agency partners with ambitious brands to embed Customer Salience at the heart of organisational decision-making — ensuring customer understanding actively shapes strategy, investment and operational choices. Blending decades of expertise with industry-leading technology, FlexMR moves organisations beyond knowledge production toward bespoke cultures of customer centricity that influence real behaviour. Through its InsightHub platform and consulting services, the firm keeps the customer present, prioritised and influential at the moments that matter most. [View All Resources](https://resources.flexmr.net/) ### For press enquiries To discuss press and media enquiries please contact Christopher Martin, FlexMR CMO, by email at [chris.martin@flexmr.net](mailto:chris.martin@flexmr.net) or via telephone on 015395 65455. ### Arrange a meeting We love to meet passionate research and insight professionals. If you'd like to arrange a chat with one of our team at an event we'll be attending, contact Chris Martin by email at [chris.martin@flexmr.net](mailto:chris.martin@flexmr.net) or via telephone on 015395 65455. ### Heading ### Subscribe Want to be notified when new MRX Lab podcast episodes are published? 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