--- title: "Hints & Tips: Creating a Pop Up Community in InsightHub (Part 2)" description: In this video on pop-up communities, Charlotte makes recommendations on the setup process – and how to make your platform a thriving hub of qualitative insight. image: https://resources.flexmr.net/hubfs/Marketing_Files/Resources/Image_Cards/hints_pop-up_community_2.png --- close ## Ready to level up your insights? Get ready to streamline, scale and supercharge your research. Fill out this form to request a demo of the InsightHub platform and discover the difference insights empowerment can make. A member of our team will reach out within two working days. close ## Cost effective insights that scale Quality insight doesn't need to cost the earth. Our flexible approach helps you make the most of research budgets and build an agile solution that works for you. Fill out this form to request a call back from our team to explore our pricing options. 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If you already have access to your customers’ information, you can simply upload their emails and names to your Insight Hub community and send an invite for them to join. Alternatively, sample providers are an excellent solution for reaching new audiences and these can be a quick way of adding members to your online space. ### Tools, Techniques & Engagement It is vital to consider what sort of tasks and activities you will want participants to engage in, as well as how you will motivate participation. In this video, Charlotte makes recommendations on the setup process – and how to make your pop-up community a thriving hub of qualitative insight. This is the second of a two part series. In the first video, Charlotte spoke provided a brief overview and definition of what comprises a pop-up community, where the research method is commonly used, and the benefits that it can provide. While there are many tools that you could consider for your pop-up community, we recommend a balance of both quantitative and qualitative tools. This will provide you with the flexibility to test ideas as well as understand your customers’ thoughts about them. For me, forums discussions, polls, surveys and blogs are effective tools for community based activities as they are easy for your customers to interact with. These activities can be easily promoted in a newsletter format or a quick email invite with direct links for your customers to take part. One of the great things about this is that you can also send invite reminders to those that might not have spotted your original invite and you can continue to prompt participation. To make your pop-up community a success, it’s vitally important to connect and engage with your participants. By showing them you are present and that they are not speaking to a brick wall, you will help to foster community habits, such as unprompted log-ins and frequent participation. For example, one way that you can do this is if a customer shares an insightful comment, acknowledge their contribution and encourage them to share more details about their feedback. #### Online Research Hints & Tips The *Online Research Hints and Tips *series is designed to provide quick, easy-to-digest and actionable advice to help you make the most out of online qualitative and quantitative efforts. Tackling topics that range from participant communication to database management, getting the most out of focus groups to engagement strategies - we're aiming to make the world of online research easier for everyone to understand. [View All Resources](https://resources.flexmr.net/) ### For press enquiries To discuss press and media enquiries please contact Christopher Martin, FlexMR CMO, by email at [chris.martin@flexmr.net](mailto:chris.martin@flexmr.net) or via telephone on 015395 65455. ### Arrange a meeting We love to meet passionate research and insight professionals. If you'd like to arrange a chat with one of our team at an event we'll be attending, contact Chris Martin by email at [chris.martin@flexmr.net](mailto:chris.martin@flexmr.net) or via telephone on 015395 65455. ### Subscribe ### Subscribe Want to be notified when new MRX Lab podcast episodes are published? 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